StarCite News: December,  2007 • Issue 19
January 2008 • Issue 22

Strategic Meetings Management Goes Global

Most benchmarking of strategic meetings management programs has been US based. A white paper recently released by Advito profiles several European-based SMMP efforts, and compares them to current US-based programs. "Differences between countries are larger than generally acknowledged, and as a result, the strategies focusing on standardization that work well in the North American market are less effective in Europe," writes Advito.

How do multinational companies manage meeting spend across all platforms? Read "Global Meetings Management Consolidation".

Interested in implementing a cross-border strategic meetings management program?

StarCite's expanding global presence can help support your cross-border meetings consolidation program. With more than 400 employees in 8 countries and global client programs in the US, Europe, Asia, and Latin America, StarCite's expertise in cross-border deployments is unparalleled in the industry.

StarCite makes it easy to consolidate and analyze meeting spend globally. The flexibility of our tools allow companies to customize our platform to fit all of their needs. Internationalization support includes multiple language configuration, date formating, and measure unit and currency conversions. Contact StarCite for more information.

Benchmarking SMMP

Get started now by participating in our one-of-a-kind benchmarking survey. Survey results detail the maturity of your strategic meetings management program as well as how your program matches up to others in your industry. Take the online survey today and find out how to build the business case for your global strategic meetings management program.

Get "inside" information to great meeting locations through StarCite's Free Destination 101 webinars.

Sao Paulo

Speaker: Roberto Dultra
President
GB Internacional Turismo

January 30, 2008
2:00 PM EST

Click here to register

Need Help Planning a Meeting in a New Destination?

StarCite's Destination Solutions offer expert advice and timesaving benefits to meeting, incentive and group travel planners working any where in the world. To get free information on hundreds of global destinations, contact StarCite.

StarCite's Global Supplier Showcase Tour 2008

To introduce you to StarCite Destination Solutions, StarCite is holding its regional showcase tour. The showcase tour features global destinations and members from StarCite's Global Suppliers. Get expert advice on where and how to hold your next meeting. Mark your calendar for an event in your region.

Minneapolis, Chicago and Dallas
March 11-13, 2008
Registration now open! Register here.
Toronto, Boston and Atlanta
June 17-19, 2008
San Francisco, Los Angeles and Orange County
October 14-16, 2008

Feature Destination: Swissôtel Tallinn

Bringing Swiss Hospitality to Tallinn

Whether you visit for work or leisure, we make it our business to anticipate your needs- today and tomorrow. At Swissôtel Tallinn, Estonia, you will find quality, efficiency and reliability that is synonymous with Swiss hospitality.

The Swissôtel Tallinn, Estonia, is the only one of its class:

  • The tallest building in Tallinn
  • The only international five-star hotel in Estonia
  • The only hotel in Estonia with seperate executive floors and dedicated lounge
  • The largest Presidential Suite in Tallinn
  • A top floor restaurant with stunning view over the old town and harbor
  • Largest ballroom in Estonia

For more information, please visit www.swissotel.com/tallinn or email.

Would You Recommend Us?

For companies today, that is the ultimate question.  Satisfied customers are more than happy. Really satisfied customers enthusiastically recommend a product or service to friends or colleagues.

That’s why we’ve embraced the Net Promoter management discipline so we can measure our performance and learn how we need to improve. To accurately measure our Net Promoter Score, we will be sending short e-mail surveys on a regular basis to users across our platform, approximately once per quarter. These surveys contain a few simple questions and will not take too much of your time. We’d like your honest feedback so we can accurately track where we are and how we can improve. Learn more about StarCite’s Net Promoter program.

Webinar: Small Meetings, HUGE Expense

On January 30, StarCite is hosting a webinar focusing on small meetings. Small Meetings, HUGE Expense will addresses specific methods and processes your company can implement to address the small meetings challenge. You will learn how to:

  • Leverage pre-negotiated rates
  • Include standard terms and conditions to limit risk
  • Monitor how often suppliers have availability
  • Aggregate small meeting spend and combine it with other meeting and travel spend for greater purchasing leverage
Register today!
Feature Destination: Norway

An Exotic Destination with Plenty to Offer

Norway's high tech industry and breathtaking scenery make it a favorite destination for companies that want a great place to combine business with pleasure. 
Norway is noted for its natural phenomena, particularly the midnight sun and the northern lights. In its three northernmost counties, the sun is visible in the sky twenty-four hours a day from mid-May to the end of July. Do things you can't do anywhere else in the world, such as play a round of golf at midnight!

Norway extends 1554 miles from Lindesnes in the south to the North Cape.  This great distance allows visitors to experience dramatic variations in the landscape. Bridges over deep fjords and tunnels under towering mountains shorten the journey, and as you emerge from a tunnel you can admire the stunning and unexpected views of the ever-changing landscape.

Congress venues in Norway offer efficient organization, easy access with modern infrastructure and inspiring recreational activities. Norway’s largest cities are small compared to other European metropolises. They are easy to get around in, with everything within walking distance. Learn more



The next time you need help, try the new customer service and Help support option that provides full time support from the Help section of all of StarCite's solutions.

The powerful search and retrieval methodologies the Knowledgebase provides allow you to receive rapid responses, while giving StarCite insight on how to improve content for our customers. The Help articles retrieved from the Knowledgebase will be easier to find and easier to read. New articles will be written everyday based on actual customer calls and emails.

The StarCite Knowledgebase is available on all platforms. Click on the Help button and check it out!

Click Here
 
Anaheim/Orange County Visitor & Convention Bureau
 
Our staff will leverage the local expertise they’ve gained from years of experience in Anaheim and Orange County’s meeting industry to help you plan your best meeting yet. We represent all the major meeting facilites in Anaheim and neighboring cities, as well as the hotel and luxury resorts in Huntington Beach, Newport Beach, Laguna Beach, and Dana Beach.


Detroit Marriott at the Renaissance Center

The premier venue for events in the Midwest.  Book your next meeting by March 31, 2008 during our Value Dates and receive rates as low as $129/night.

Click Here
In this issue
CFO.com: The Key to Meeting-Cost Savings: Xerox is among the growing number of companies turning to online meeting management services like StarCite to aggregate spending and identify savings opportunities.

Korea Tourism Organization signs exclusive agreement with StarCite. Read press release.
For more information on Korea, contact StarCite.

MPI Futurewatch 2008 forecasting solid 2008 growth for meeting and events industry.
Omni Hotels Enable Mobile Check-in: Omni launched a website that allows guests to check in via their mobile devices.
JM Family Enterprises selects StarCite to provide strategic meetings manangement solutions.
Click Here
Click Here
In this issue
January 30, 2008

Webinar: Small Meetings, HUGE Expense
Procurement Best Practices in a Hidden Spend Category. Register today!

February 2-5, 2008

MPI
Professional Education Conference, North America
Houston, TX
StarCite Featured at Emergent Technology Lab
February 4, 8-11am

February 19-21, 2008

Green Meeting Industry Council
Greening the Hospitality Industry Conference
Vancouver, British Columbia, Canada
Become a sponsor!

Click Here
CR

Loews Coronado Bay
Resort & Spa

The Loews Coronado Bay Resort and Spa is the newest property to join the CardioReady network. The property features sweeping views of the San Diego skyline and Coronado Bay, the resort offers guests a breathtaking escape that’s just minutes from downtown Coronado, a charming resort village, and a short drive to San Diego’s world-famous attractions.

The resort offers 439 guestrooms and suites capturing San Diego’s beachside setting with front row views of the San Diego skyline and Coronado Bay. With additional on-site amenities including three award-winning restaurants, luxurious Sea Spa, bayside tennis courts, direct access to Silver Strand State Beach, private 80-slip marina, and a wealth of
recreational activities.

Over 65,000 sq ft. of versatile meeting space, including 40,000 sq ft of outdoor courtyard and terraces accommodating groups up to 1,600 with two of San Diego’s most impressive ballrooms and pre-function areas with panoramic water views.

 

January 2008 • Issue 22
StarCite News is a free, monthly email publication.

Mention of non-StarCite products or services is for informational purposes only, and constitutes neither an endorsement nor a recommendation. StarCite assumes no responsibility with regard to the selection, performance, or use of these products.