StarCite News: October,  2007 • Issue 19
October 2007 • Issue 19

SMM Benchmarking Survey Shows the Majority of Corporate Meetings are Still Unmanaged

Initial results from StarCite’s Strategic Meetings Management Benchmarking program show that the majority of meetings, 68%, are small meetings of less than 50 attendees, but most of these meetings are still not managed. Other key findings include: 
  • The average meeting spend of all of the companies surveyed is $106 million
  • The average amount of spend that is managed is 64%
  • Most companies began managing their meetings with attendee management technology followed by meeting registration technology.
More detailed information from the survey will be released soon. In addition to looking at overall meetings management programs, the survey also provides a look at how meeting programs differ within various industry sectors, including pharmaceutical, financial services, technology, manufacturing and consumer services. Most respondents said that a capital improvement request was necessary to get started with a SMMP initiative.  StarCite’s benchmarking survey provides the information you need to build a robust business case for a SMMP investment. To participate in StarCite’s benchmarking survey and start your business case, click here.
 

2008 Business Travel Costs to Grow

Published airfares will increase up to 4 percent next year, while hotel average daily room rates in some markets may achieve double-digit increases, according to the just-released BCD Travel 2008 Industry Forecast, powered by Advito.  Read More
 

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Feature Destination: Fiesta Americana Grand Los Cabos 

Heaven On Earth

On the Baja Peninsula, experience the very best of nature. Los Cabos, a seamless fusion of sand, sea and sky.

“Lands End", the southernmost point of the Baja Peninsula, is the product home of Fiesta Americana Grand Los Cabos, a destination resort that exudes hospitality and luxury.

Fiesta Americana Grand Los Cabos offers a contemporary, casually elegant atmosphere that will stimulate the senses and please the most discerning event planners and their attendees.

For more information call 1-800-345-5094, groupdesk@posadas.com or send email.

Federal Compliance and Meetings Management

If your company is under federal investigation, you may find out with a knock on your own front door. According to attorney Christopher Myers, a former federal prosecutor who is a partner with the national law firm Holland + Knight federal investigations typically start with a visit to an employees’ home, early in the morning or at dinner time.  The next stage involves a request for huge amounts of documentation. What meetings were held? Who attended? How much was spent on each attendee? The list goes on. In highly regulated financial services, and pharmaceutical industries, the rules are even more strict. If you don’t have a good process in place to record your data and ensure company wide compliance, your company could face big penalties. 

Government investigations of pharma meetings are on the rise. Read how you can protect your company in Holding Off the Feds in Medical Meetings.

Proposed gift and entertainment guidelines could affect financial and insurance meetings. Read The Interpreter in Financial & Insurance Meetings.

Visit StarCite’s Online Knowledge Center to listen to Chris Meyers' presentations on NASD's new 3060 Rule and Pharma regulations.

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Spain

Get "inside" information to great meeting locations through StarCite's Free Destination 101 webinars.

Speaker: Josep Aixut
Spanish Heritage
Wednesday,

October 31, 2007
2:00 PM EST

Click here to register.

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"Greening" Conference Shows How to Make Your Meetings More Earth Friendly

Are you interested in learning how you can make your meetings more earth friendly? Learn how at the 2008 Greening the Hospitality Industry Conference, February 19-21, 2008 in Vancouver, British Columbia. StarCite is supporting the Green Meeting Industry Council's second "Greening" conference. This year's program theme is "Integrity, Impact, and Innovation: Beyond the Four Walls" and breakout sessions will focus on the impact of meetings beyond the conference room walls.

Learn from leaders in the field the benefits of green meetings and the positive impact they are having. Whether you have already incorporated green initiatives into your corporate meetings, or want to learn where to start, the Greening the Hospitality Industry Conference is a place to be inspired. Interested in attending? Click here to register or visit the conference website to learn more.

If you would like to learn more about StarCite's involvement in the Greening the Hospitality Industry Conference, or how you can take part in this exciting event, please contact Mike Concannon at mconcannon@starcite.com.

StarCite Webinar: Making the Case for Green Meetings

With climate change and corporate social responsibility dominating the headlines, it’s good business practice to learn how to better manage green meetings and events. On October 30, StarCite will host a webinar focusing on how to do just that. Experts will discuss topics including how to sell green meetings to senior management, plan and execute green meeting practices, and measure the return on your green investment. It's time to embrace eco-friendly measures, like green meetings and events, that promote sustainable economic growth. Register today!

Environmental Protection Agency Goes Green

Recently, the United States Environmental Protection Agency announced a new green meetings initiative that requires any EPA employee responsible for meeting planning to abide by a 14-point environmental checklist. Read full article

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Feature Destination: Austria

A Perfect Blend of Traditional Culture and Modern Sensibility

Located in the heart of Europe, Austria perfectly blends traditional culture and modern sensibilities to create an exciting mixture of experiences for every meeting, incentive and conference.

Austria’s nine provinces offer a panoply of options for planners, from picturesque countryside to cosmopolitan cities, such as Vienna, Linz, Innsbruck, Graz and Salzburg. The country also scores high marks when it comes to accessibility and security—in fact, it has earned a top safety ranking from the Global Competitiveness Yearbook.

But it's the country’s unique experiences, competent partners, and exquisite hotel network that have earned Austria a permanent place among the top 10 destinations worldwide—and that make it the ideal place for your next meeting or incentive program.

Client Educational Trips to Austria
StarCite, in conjunction with Austria Meeting Partners-Austria Trend Hotels, Grand Hotel Wien, and Welcome Touristic Vienna- is offering a client educational trip to Austria. Send a representative from your company to join us November 10-15, 2007. Please click here to register.

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In this issue
Conference Board Review article discusses "Meetings the Biggest Money Pit of Them All," Read full article.

George Odom, former leader of global travel and meeting services for Eli Lily, discusses global meetings consolidation. Read full article.

Client Educational Trip, Austria: November 10-15, 2007. Learn more!
Webinar: Making the Business Case for Green Meetings: How to make a difference while achieving your cost reduction goals Learn more!

KPIs for Meetings: Companies begin applying a new procurement practice to their meetings. Read full article.

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In this issue
Learn more about StarCite at these upcoming industry events:
October 21-23, 2007

ACTE's Global Education Conference
Munich, Germany
Solutions Showcase Exhibitor 

November 27-29, 2007

EIBTM
The Global Meetings & Incentives Exhibition
Barcelona, Spain
Stand F570

Send an email if you are attending one of these events and would like to schedule an appointment to meet with a StarCite representative.

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CR

Health Journal Television, features CardioReady

Everyday, 900 people in the United States die from sudden cardiac arrest. With proper training, an automated external defibrillator can be quick and effective, and most importantly, make a difference between life and death. CardioReady strives to reduce the number of deaths caused by Sudden Cardiac Arrest by educating, certifying, and promoting the proper use of Automated External Defibrillators.

Recently, CardioReady Co-founder, Norman Norris sat down for an interview with General Norman Schwarzkopf to discuss the CardioReady initiative, the current state of cardiac emergency preparedness, and its impact on multiple industries, including the business travel industry.

The Health Journal Television segment includes the real-world success story of Terex Corporation's Gregg Austin, who suffered sudden cardiac arrest at the Sheraton San Diego Hotel & Marina.  His life was saved by hotel staff immediately using one of the publicly accessible automated external defibrillators located within the property.  The General Manager of the property, Robert Cartwright, comments on how their small investment of four AEDs has already saved three lives.

The episode will air on Bravo! and CNBC as paid programming on October 31, 2007. For air times and more information about Norman Schwarzkopf's program, visit the Health Journal Television website. 

CardioReady Featured Properties

The Bishop's Lodge Ranch Resort & Spa
A Santa Fe resort located in its own private valley just five minutes outside of the Santa Fe Plaza. This hideaway is ranked by Travel & Leisure as one of American's best retreats.

Hard Rock Hotel San Diego
One part posh, one part party, ten parts pleasure. So stylish it hurts. The new Hard Rock Hotel has taken shape and is turning up the volume in San Diego.

Hot Springs Convention Center
The Hot Springs Convention Center offers 360,000 square feet of cutting edge meeting facility that can accommodate the needs of the most intimate gathering as well as conventions or tradeshows that require seating for thousands.

 

October 2007 • Issue 19
StarCite News is a free, monthly email publication.

Mention of non-StarCite products or services is for informational purposes only, and constitutes neither an endorsement nor a recommendation. StarCite assumes no responsibility with regard to the selection, performance, or use of these products.