StarCite News: October,  2007 • Issue 19
November 2007 • Issue 20

SMM Benchmarking Survey Update: Technology Takes SMM Further

A recent survey by Business Travel News shows that although procurement departments have held steady in their involvement in meetings management over the last two years, their involvement in meetings management in the future is quickly changing.

"However, the role of procurement has evolved from its initial perception as strictly a cost-cutting endeavor," states BTN.

Procurement roles are now evolving into a supportive role for meeting buyers, allowing the chance to develop, introduce, and incorporate new strategic meetings management initiatives and technology into current programs. Read article.

Continuing results from StarCite’s Strategic Meetings Management Benchmarking survey show that companies which have technology driven programs are more successful and impactful than those programs that are not technology driven. The survey also indicates that those companies who use StarCite technology have more mature and sophisticated SMM programs compared to those who don't. To participate in StarCite's benchmarking survey, and develop your business case, click here.

Green Power Coming to Hotel Contracts

According to Financial and Insurance Meetings, "Green Power" is coming to hotel contracts. "Kim Boriin, CMP, is greening his hotel contracts. The senior events marketing specialist at Guardian Investor Services LLC, New York, now has a clause 'saying that we are concerned with sustainable business practices and want to know that you are, too.

'Just raising awareness with your hotel gets the ball rolling,'" Read full article.

StarCite's RFP can be configured to match your company's meeting requirements. You can ask questions about a supplier's environmental initiatives.

Send an email for more information on StarCite's eRFP and sourcing capabilities.

Portugal

Get "inside" information to great meeting locations through StarCite's Free Destination 101 webinars.

Join StarCite for a 30-minute webinar about Portugal. Hear from Top Atlantico, our DMC in Portugal, how your next incentive trip can generate great memories.

Speaker:
Carlos Ramos
President
Top Atlantico


December 5, 2007
2:00 PM EST

Click here to register

StarCite Introduces New Customer Service Knowledgebase

StarCite is introducing an exciting new customer service and Help support option, beginning in 2008. The new StarCite Knowledgebase will provide full time support from the Help section of all of StarCite's solutions. Customers will find accurate answers to questions through the multiple support channels that include searches, FAQs, and eventually forums, live chats, and more.

The powerful search and retrieval methodologies the Knowledgebase provides allow customers to receive rapid responses, while giving StarCite insight on how to improve content for our customers. The Help articles retrieved from the Knowledgebase will be easier to find and easier to read. New articles will be written every day based on actual customer calls and emails.

The StarCite Knowledgebase will be available on all StarCite platforms. Keep an eye on the help menu- the new StarCite Knowledgebase is coming soon!

Feature Destinations
Jumeirah Essex House

A New York City
Landmark

New York City's landmark Jumeirah Essex House has entered a new phase of its rich 75-year history as we complete a $100M soft-goods makeover to include 500 guest rooms, new lobby lounge, new spa/fitness, and new celebrity chef restaurant, all overlooking Central Park South.

For more information, visit www.jumeirahessexhouse.com

Click Here
Fiesta Americana Grand Aqua 

Discover Aqua Paradise

Found in serene Caribbean shores. Immerse your senses in a thousand shades of blue. Tend to your soul and watch your spirits soar. Your day in the sun has arrived.

The captivating beauty of Mexico's Yucatan peninsula. The raw energy of colorful Cancun. The ancient remains of the mysterious Mayan civilization. Welcome to Fiesta Americana Grand Aqua Cancun- where mingling elements converge to create a cerulean oasis like no other. Whether you're seeking a restful sanctuary, unbridled exhilaration, or something in between, you'll find it here.

Stage dazzling group events or lavish banquets, and leave all the details to us. From spectacular soirees to tasteful business meetings, our special events team will flawlessly execute your next gathering.

For more information call 1-800-345-5094 or groupdesk@posadas.com.

Detroit Marriott at the Renaissance Center
Other Hotels are
Green with Envy


From a 100% smoke-free atmosphere to choosing environmentally-friendly suppliers, Detroit Marriott at the Renaissance Center leads the industry in many "green" initiatives. We are proud to be the recipient of the U.S. Environmental Protection Agency 2006 Energy Star award.

Premier Location and Breathtaking Views
The 73-floor hotel soars above the city with 1,298 guest rooms featuring spectacular views. 100,000 square feet of flexible meeting space, including one of the largest ballrooms in Michigan make Detroit Marriott at the Renaissance Center the premier venue for events in the Midwest. Detroit Marriott at the Renaissance Center is located in the heart of downtown, with easy access to Riverwalk, casinos, cultural and sporting venues, and to over 100 restaurants.

Book your next meeting by March 31, 2008 during our Value Dates and receive rates as low as $129/night. Visit detroitmarriott.com or call 1-313-568-8300.

Argentina

Seductress of South America

Remerging as one of the world's hottest travel destinations, Argentina has also become one of the most affordable. Millions of tourists travel to this expansive country each year, the 8th largest country in the world, to dance the night away in Buenos Aires, to indulge in the breathtaking scenery of Bariloch, "the Switzerland of South America" and to sip Argentine wines at the base of Iguazú, the most spectacular waterfall in the Western hemisphere.

Whether it's the irrepressible rhythm of the Argentine culture that entices today's tourists to experience firsthand the diverse riches of this country, the scenic natural treasures that remain unequalled the world over or the superb accommodations and first-class services of a vibrant tourism infra-structure in its great urban centers and countryside counterparts, the reasons for making Argentina your MICE destination of choice are equally compelling.

Ireland 
A Jewel of a Country, a Gem of an Incentive Destination

It's not just the spectacular beauty that makes the Emerald Isle a favorite travel destination. This small country is also home to some of the world's most acclaimed castle hotels, recreational activities that never fail to lure avid sportsmen to its treasured courses, and historic monuments that speak volumes about the impregnable character of its people. But that's just a glint of the treasures that keep "Irish eyes a smiling."

From bustling cosmopolitan cities to serene countryside, welcoming hospitality is as much a part of the Irish landscape as are the rolling pastures and rocky coasts that have been immortalized in award-winning literary works.

Click Here
 
Double your points now with goldpoints plus for plannersSM
 
Earn double points on meetings booked between 10/28/2007 and 1/31/2008. Goldpoints plus for planners allows you to earn valuable Gold Points for meetings and events held at the Carlson Family of Hotels worldwide. We are certain you will enjoy new and improved earning and redemption opportunities. If you are not yet a member, enroll today!
 
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In this issue
Tomorrow, the World: The inside story of AIG's Strategic Meetings Management Program. Read article.

Matchmaker for Meetings: StarCite is featured in the Philadelphia Inquirer. Read article.

StarCite names Richard J. Fagan Chief Financial Officer. Read announcement.
T&E limit has Wall Street whining and dining
FinancialWeek

StarCite CEO Partners For Reach: Mike Boult discusses the meetings industry with Meetings Today meetings management editor Elissa Hunter. Read interview.

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In this issue
Learn more about StarCite at these upcoming industry events:
November 27-29, 2007

EIBTM
The Global Meetings & Incentives Exhibition
Barcelona, Spain
Stand F570

December 6, 2007
Webinar: Benchmarking Data and Analysis for Financial Executives. Learn more.

StarCite Destination Division Partners with DMI

StarCite earlier this month announced an alliance with DMI, which provides national sales office services to hotels, convention and visitors bureaus and destination management companies. The alliance will blend the companies' supplier portfolios and sales and marketing.

"We're very excited about this new alliance, which expands our portfolio of suppliers and essentially doubles our sales force with the addition of DMI staff," StarCite's managing director for international markets Mark Phillips said in a prepared statement.

StarCite's Destination Marketing division provides planners with a host of resources and a roster of proven global suppliers and destination managment companies who can help plan successful meetings in exciting destinations around the globe. For more information send email.



Business Travel News, 11/19/07

 

Benchmarking Data and Analysis for Financial Executives Webinar
Featuring Vishal Patel, Research Analyst, Aberdeen Group

Meetings and events represents a category of spend and expense that is not easily controlled or audited.

StarCite has surveyed its large client base of Global 1000 companies, compiling and aggregating the most comprehensive and up-to-date benchmarking study of meetings and events data available.

This webcast will explore the findings in detail and outline the processes and controls that these best-in-class organizations have implemented. Register now!

 
Click Here
CR

A consummate host for Florida groups and meetings

Saddlebrook Resort provides you with over 95,000 sq. ft. of versatile meeting and function space ideal for every style event. Attendees can easily walk from large conference sessions to break-out meetings in a matter of seconds.

Within this very comfortable setting, we readily accommodate groups from 10 to 1,000 people. Our dedicated staff of catering and conference services managers anticipate everything and will coordinate your groups needs, from pre-planning until departure, to ensure your event’s success.

For business gatherings from corporate meetings, conferences, sales meetings, and new product introductions, to association and board meetings, Saddlebrook offers a host of venues and amenities to meet all of your needs.

Develop dynamic group bonding at our Team-building Course, or one of two Arnold Palmer Signature Golf Courses.

November 2007 • Issue 20
StarCite News is a free, monthly email publication.

Mention of non-StarCite products or services is for informational purposes only, and constitutes neither an endorsement nor a recommendation. StarCite assumes no responsibility with regard to the selection, performance, or use of these products.